Professional Operating Home Page
One commercial-grade command center for front desk, guest documents, employee communication, secure file storage, eSignature, time tracking, and audit/security. Dropdown navigation keeps the system clean while still exposing every module.
128Vault Files
18Pending Signatures
12Clocked In
46Guest Messages
Today’s Priorities
Action 3 unsigned registration cards
Review 1 employee missed clock out
OK Local IP clock rule active
Security Snapshot
Clock-in allowed only from approved hotel network or approved kiosk device.
Document vault uses role folders, retention policy, legal hold, and audit trails.
Commercial Use
Send documents/messages to guests, employees, vendors, groups, corporate accounts, and potential customers through email, SMS, WhatsApp-style providers, or internal chat.
Digital Front Desk Console
Check-In ID scan, registration card, deposit, eSignature
Check-Out Folio, receipt, feedback, late checkout
Guest Service Requests, packages, lost & found, DNR checks
OPERA Help SOP links, PMS guide, escalation
| Room | Guest | Status | Action |
|---|---|---|---|
| 110 | Walk-in Guest | ID Needed | |
| 214 | Corporate Account | Ready |
Guest Check-In Workflow
Guest Registration Card
Secure Document Vault
| Document | Folder | Security | Status |
|---|---|---|---|
| Guest ID - Room 110 | Guest Check-In | Restricted | Encrypted |
| Employee Policy Acknowledgment | Employee & HR | HR Only | Signature Pending |
Custom Document / Form Builder
eSignature Workflows
RemoteEmail/SMS/WhatsApp link
KioskFront desk connected tablet
InternalEmployee acknowledgments
| Envelope | Recipient | Method | Status |
|---|---|---|---|
| Pet Policy #231 | Guest | SMS Link | Sent |
| Handbook Ack #87 | Employee | Internal Portal | Completed |
Scan / OCR Intake
Production note: use OCR/ID verification provider APIs for real data extraction. Browser demo simulates extraction and maps fields to forms.
Internal Staff Chat + File Sharing
Front Desk: Room 110 needs ID stored and reg card signed.
Manager: Please attach scanned ID and send pet policy.
External Communication
Message Templates
| Template | Audience | Channels |
|---|---|---|
| Registration Card Signature Request | Guest | Email/SMS/WhatsApp |
| Schedule Reminder | Employee | Internal/SMS |
| Vendor Insurance Request | Vendor |
Employee Login
Clock In / Clock Out with Local IP Lock
--:--:--
America/Chicago • Hotel Network Required
Clock actions can be blocked unless request comes from approved local IP ranges such as 192.168.10.0/24, approved public hotel static IP, VPN, or managed kiosk/tablet device ID.
Timesheets & Payroll Review
| Employee | Clock In | Clock Out | Exception |
|---|---|---|---|
| John D. | 7:00 AM | 3:05 PM | OK |
| Jane S. | 3:00 PM | Missing | Manager Review |
Audit Logs
| Event | User | IP/Device | Date/Time |
|---|---|---|---|
| Clock In | Employee 104 | Approved kiosk | Today 7:00 AM |
| Document Signed | Guest Room 110 | SMS remote link | Today 8:21 AM |
| Vault Upload | Front Desk | Hotel Network | Today 8:23 AM |
Security Rules
System Configuration
ModulesEnable/disable Document Vault, Signature, Communication, Time Clock, Front Desk
RolesOwner, Admin, GM, HR, Revenue, Front Manager, Employee
IntegrationsOPERA/OHIP, Twilio, SendGrid, WhatsApp providers, OCR/ID verification, S3-compatible storage